Refund Policy

At Céleste Roses, we take great care in crafting each bouquet to ensure it meets the highest standards of quality and elegance. Due to the perishable nature of our products, we do not offer refunds.

Order Changes or Cancellations

• Changes to your order must be made at least 24 hours before the scheduled delivery time.

• Once the bouquet has been prepared or delivered, the order cannot be altered or canceled.

Damaged or Incorrect Orders

If you receive an order that is damaged or incorrect, please contact us at contact@celesteroses.com within 24 hours of delivery. We will work with you to resolve the issue promptly, including providing a replacement if necessary.

We appreciate your understanding and thank you for trusting Céleste Roses to make your special moments unforgettable.